Thea's Express
At Thea's Express, we are dedicated to providing reliable, efficient, and cost-effective shipping solutions for businesses and individuals alike.
Get Started
At Thea's Express, we are dedicated to providing reliable, efficient, and cost-effective shipping solutions for businesses and individuals alike.
Get Started
At Thea's Express, we are dedicated to providing reliable, efficient, and cost-effective shipping solutions for businesses and individuals alike.
With years of experience in the logistics industry, our mission is to simplify the shipping process, offering seamless deliveries from overseas to Jamaica.
We understand the importance of timely and secure transportation, which is why we offer a range of services tailored to meet the diverse needs of our clients. From freight shipping and express delivery to specialized handling of fragile or oversized items, we take pride in ensuring that your goods reach their destination safely and on time.
Our team of professionals is committed to delivering top-tier customer service, providing real-time tracking, transparent pricing, and support every step of the way. Whether you're sending a package across town or shipping cargo internationally, Thea's Express is your trusted partner for all your shipping needs.
Let us handle the logistics, so you can focus on what matters most—your business.
At Thea’s Express Shipping we’ve made shipping simple and convenient. Follow these easy steps to get your shipments delivered safely and efficiently.
Getting started with Thea’s Express Shipping is quick and easy. Simply visit our website or download our mobile app and create an account. You’ll need to provide basic information, such as your name, email address, and phone number and trn. Once your account is set up, you’ll have access to all our shipping services, tracking tools, and customer support features.
If you do not have a visa/credit card, we will use ours to make your purchase. Simply provide the cash, and we make the order for you, and after your package has arrived you pay the service fee upon collection of your packages.
Once your shipment is processed, we’ll schedule a pickup or you can request delivery for a designated location. You’ll get updates every step of the way. You can also download our mobile app to receive notifications. Stay informed about the status of your shipment from dispatch to delivery. We’re here to make shipping easy, fast, and reliable. With Thea’s Express Shipping, your packages are in good hands.
We offer standard shipping which is 3-5 days and express shipping which is 1-3 days. Delivery times depend on the service you choose and the destination.
We track your shipment for you and send you the updates via email, making it convenient for you to stay updated.
We handle shipments of various sizes and weights, but there are some restrictions based on destination and service type. For oversized or heavy items, we recommend contacting our customer service team for guidance on the best options for your shipment.
If your shipment is delayed or damaged, please contact our customer service team immediately. We will assist you in tracking your package and, if necessary, help with filing a claim for damages or lost items.
To ensure safe delivery, pack your items securely in a sturdy box, and use proper padding to protect fragile goods. Thea’s express will not be held accountable if you haven't taken the necessary precautions for your shipments.
Shipping costs vary depending on the size, weight, destination, and service level you choose. You can calculate an estimated cost using our online calculator, or contact our customer service team for a personalized quote.
Yes, we offer tailored shipping solutions for businesses, including bulk shipping, commercial freight, and special arrangements for regular shipments. Please reach out to our business solutions team for more details.
Thea’s Express has to declare to Jamaica customs the contents and value of each package entering the country through our service. If invoices are not provided, this will result in delays at customs and there is the possibility that the customs officer inspecting the shipment will assign a higher value to your package.
Please note that the threshold is $100 USD, if you want to avoid paying customs duty please stay within this limit. Once it passes the threshold, the entire cost will be taxed, not only the overage.
Please note that when shipping TVs and other fragile items, you do so at your own risk ⛔️. We have a policy in our warehouse where we do not inspect televisions, making it difficult for us to verify if any damage occurred during transit by the carrier. However, we do provide a special wrapping service and inspection for TVs upon request, available at an extra cost. Feel free to reach out for more information.
For further inquiries, feel free to reach out to our customer service team. We are here to help!